Privacy Policy

Privacy Policy

At Aure Step, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

  • Checkout details: your name, shipping and billing address, and order information needed to fulfill your purchase.
  • Contact information: your email address and, if provided, your phone number.
  • Analytics data: information about how you browse and interact with our site, collected through analytics tools.
  • Advertising pixels: data gathered through advertising pixels such as Meta and TikTok to help us understand and improve our marketing.

How We Use Your Information

  • To fulfill and deliver your orders.
  • To provide customer support and respond to your questions.
  • To send order updates and, where you've opted in, marketing communications.
  • To measure, understand, and improve our website and advertising.

Third Parties We Share Data With

We only share what's necessary to run our store and never sell your personal information. Our partners include:

  • Shopify: our e-commerce platform, which hosts our store and processes orders.
  • Payment processors: to securely handle your payment.
  • Meta and TikTok advertising pixels: to deliver and measure relevant advertising.
  • Our email marketing tool: to send order updates and marketing emails you've opted into.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, understand site usage, and support our advertising. You can control or disable cookies through your browser settings, though some features of the site may not work as well without them.

Your Choices: Data Deletion & Opt-Out

You can ask us to delete your personal data, or opt out of marketing, at any time. Simply email support@aurestep.co and we'll take care of your request. You can also unsubscribe from marketing emails using the link at the bottom of any message.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at support@aurestep.co. We typically reply within 24-48 hours.

Aure Step is a wellness comfort product, not a medical device, and is not intended to diagnose, treat, cure, or prevent any disease or condition.