Shipping Policy
Free Shipping on Every Order
We're pleased to offer FREE shipping on every order of the Aure Step™ Red Light Slippers, with no minimums and no surprises at checkout.
Processing & Delivery
- Order processing: 1-2 business days
- Delivery time: 5-8 working days, depending on your location
We carefully prepare and pack each order so it reaches you in perfect condition.
Tracking Your Order
As soon as your order ships, we'll send a tracking link by email so you can follow your slippers all the way to your door. Keep an eye on your inbox (and your spam folder, just in case) within 1-2 business days of ordering.
Where We Ship
We currently ship to the United States and Canada.
Returns & Return Shipping
If you'd like to return your order, customers are responsible for paying the return shipping fee, unless your item arrived defective or damaged, in which case we cover it. See our Returns & 90-Day Guarantee page for full details.
Delayed or Lost Packages
Occasionally a package may be delayed in transit. If your order hasn't arrived within the expected window, please reach out to support@aurestep.co with your order number and we'll look into it right away.
Aure Step is a wellness comfort product, not a medical device, and is not intended to diagnose, treat, cure, or prevent any disease or condition.